Refund Policy

This Refund Policy outlines our procedures for refunds and service cancellations.

Refund Eligibility

We offer refunds under the following conditions:

• Within 14 days of purchase
• Service not meeting advertised specifications
• Technical issues preventing service use
• Account cancellation during trial period

Refund Process

To request a refund:

1. Contact our support team
2. Provide your account details
3. Explain the reason for your refund request
4. Allow up to 5-7 business days for processing

Non-Refundable Items

The following are not eligible for refunds:

• Used or partially used services
• Custom development work
• Add-on features
• Administrative fees

Pro-rated Refunds

For subscription cancellations after the refund period:

• Service continues until the end of the billing period
• No partial refunds for unused time
• No carry-over of unused credits

Payment Method

Refunds will be issued to the original payment method used for the purchase.

Exceptions

We may make exceptions to this policy at our discretion, considering:

• Technical issues on our end
• Service unavailability
• Special circumstances

Changes to Policy

We reserve the right to modify this Refund Policy at any time.

Contact Us

For refund requests or questions about this policy, please contact our support team.